The official journal of
EUROPAD - European Opiate Addiction Treatment Association
WFTOD - World Federation for the Treatment of Opioid Dependence
Editor: Icro Maremmani, MD - Pisa, Italy, EU
Associate Editors:
Thomas Clausen, MD - Oslo, Norway
Pier Paolo Pani, MD - Cagliari, Italy, EU
Marta Torrens, MD - Barcelona, Spain, EU
Statistical Editor:
Mario Miccoli, PhD - Pisa, Italy, EU

HARCP Archives

Browse by article Browse by volume    

Heroin Addiction and Related Clinical Problems: 2006, 08, 3 (pages: 7 - 12)

Methadone and Treatment Quality. The EFQM Excellence Model

Flego A.

Summary: In the technologically advanced world, providers of products and services have been dealing with the problem of quality, of how to assess its level, and of how to improve it continuously and systematically for many years. Therefore, this aspect cannot be eluded when scientifically planning and practically organizing a methadone treatment program. The treatment with methadone, although it is safe and relatively easier than others, is still at the centre of a great controversy. This is mainly due to the fact that the controversy lies in the basic reasons of the treatment with methadone rather than in the effectiveness of this treatment. The search for quality is a never-ending, dynamic process, and excellence itself is not definitive. It is a circular process that has to progressively improve the performances but also to defend itself from the natural entropy of not-managed situations (it has to continually introduce “negative entropy”). This process has to continually take into consideration innovations and new knowledges or ‘scientific evidence'.


AU-CNS Associazione per l’Utilizzo delle Conoscenze Neuroscientifiche a fini Sociali
Association for the Application of Neuroscientific Knowledge to Social Aims
Via XX Settembre, 83 – 55045 PIETRASANTA (Lucca) - Italy
P. IVA 01681650469 – Codice Fiscale 94002580465 Reserved Area
Tel/Phone: 0584 - 790073 - Email: info@heroinaddictionrelatedclinicalproblems.org
Start of page